Essential IT Support for Growing Businesses

Everything your small business needs to stay protected, productive, and running smoothly — with none of the IT headaches.
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What's Included in the Basic IT Package?

Our Basic IT Package is designed for small to mid-sized businesses that need dependable IT support without unnecessary complexity. This package delivers the critical tools and protection your business needs to operate smoothly — all at an affordable rate.
24/7 System Monitoring
We monitor your systems around the clock to detect and address issues before they impact your business — reducing downtime and keeping your operations running.
Antivirus & Malware Protection
Protect your endpoints and sensitive data with enterprise-grade antivirus software and real-time malware defense, ensuring your network is safe from common threats.
Monthly Patch & Update Management
We regularly patch and update your systems to improve performance, eliminate vulnerabilities, and keep your software up to date — without disrupting your workflow.

Is the Basic IT Package Right for You?

If your business is growing but doesn’t yet need full-scale IT management, our Basic IT Package provides the core services you need — without overcomplicating your tech stack. Designed to support small teams and lean operations, this package delivers peace of mind, security, and responsive support at a price that works for you.
Small Businesses with No In-House IT
If you're a small business owner wearing multiple hats, this package offloads the tech burden. Let us handle the monitoring, patching, and support so you can stay focused on running your business.
Startups Needing Reliable IT Infrastructure
New ventures thrive on uptime and agility. Our Basic IT Package helps startups establish a reliable, secure, and professional IT foundation without breaking the budget.

What You Get With the Basic IT Package

24/7 System Monitoring
We continuously monitor your computers, servers, and network devices to detect early signs of issues or failure. This means we can catch problems before they turn into costly outages — keeping your systems online and your business running.
Antivirus & Malware Protection
We deploy enterprise-grade antivirus software on all covered devices. With real-time scanning, threat removal, and regular updates, we help defend your systems against ransomware, trojans, phishing attacks, and more.
Monthly Patch & Update Management
Outdated software is a hacker’s playground. We keep your systems current with regular updates and security patches — tested and applied for you without disrupting your operations.

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Faqs About the Basic IT Package

What’s included in the Basic IT Package?
Our Basic IT Package includes 24/7 system monitoring, business hours helpdesk support, antivirus protection, monthly patch management, network performance monitoring, and a monthly IT health report. It covers the essential support and security needs of small businesses.
What types of businesses is this package best for?
This package is ideal for startups, small offices, and growing companies that don’t have in-house IT but need dependable, professional support to keep their systems running smoothly.
What happens if I need support after hours?
This package includes support during standard business hours. However, we monitor systems 24/7, so if a critical issue arises after hours, we’ll receive alerts and can respond if needed. If you require guaranteed 24/7 user support, we recommend upgrading to the Better or Best IT Packages.
Can I upgrade to another IT package later?
Absolutely. As your business grows or your needs evolve, you can upgrade to one of our more comprehensive packages at any time. We’ll even guide you through the transition.
Do you install antivirus software for us?
Yes. We install and configure our recommended enterprise-grade antivirus software across all supported devices to ensure your systems are protected from known threats and malware.

What kind of reporting will I get each month?
You’ll receive a simple monthly report summarizing system uptime, alert responses, patch status, and overall network health. It’s written in plain English, not tech-speak — so you always know what’s going on in your IT environment.

Start your Basic IT coverage today!

STARTING FROM $100 PER DEVICE/USER