Smarter IT Support for Growing Businesses

Upgrade your technology foundation with daily data protection, extended support, and enhanced cybersecurity — designed to scale with you.
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What’s Included in the Better IT Package

As your business grows, so do your IT demands. The Better IT Package is a step up — offering additional protection, deeper support, and proactive technology improvements that keep your operations resilient and responsive.
Daily data backups (14-day retention)
Your critical files are backed up every single day — securely stored and ready to restore at a moment’s notice. Peace of mind for when the unexpected happens.
Email security with spam/phishing filtering
Protect your inbox from phishing, malware, spoofing, and spam. Our advanced filters block threats before they reach your team’s devices.
User account management
We handle all user changes — from onboarding and offboarding to password resets and permission updates — so you stay secure and compliant without the hassle.

Is the Better IT Package Right for You?

When uptime, responsiveness, and disaster recovery start impacting your bottom line — it’s time to shift from reactive IT to proactive strategy.
Growing Teams Needing Pro Support
If you’ve outgrown basic IT support, this package offers faster, deeper technical assistance — ideal for businesses expanding their staff, locations, or tech tools.
Companies Handling Sensitive Client Data
Industries like finance, healthcare, or legal benefit from enhanced data protection and secure email filtering to meet compliance and reputation standards.

What's in the Better it package

Advanced Email Security
Block phishing attempts, malware attachments, and spam before they hit your inbox. Protect employee data and reduce risk from human error.
Daily Data Backups (14-Day Retention)
Rest easy knowing your most important data is securely backed up every day. Includes quick restore options and encrypted off-site storage.
User Account Management
We handle the setup, removal, and change management of all user accounts across your systems — so onboarding/offboarding is effortless.

Why Upgrade to Better IT?

Smarter IT, Scaled for Growth
Enhanced features and reporting that evolve with your growing business.
Stronger Security Without the Overhead
Advanced email filtering and daily backups to protect your business from modern threats.
Priority Support When You Need It Most
Faster response times and extended helpdesk hours to keep your team moving.

Our clients say

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Connor Ardill
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Linda Collins

Faqs about the Better it package

What’s the difference between the Basic and Better IT Packages?
The Better IT Package includes everything in our Basic plan — 24/7 system monitoring, antivirus protection, patching, and business-hours helpdesk — plus key upgrades like daily data backups, extended support hours, email security filtering, and user account management. It’s designed for businesses ready for a more advanced, hands-on approach to IT.
How often are data backups performed, and how long are they stored?
Backups are performed automatically every day, with your critical data stored securely and retained for 14 days. This ensures fast recovery in the event of file corruption, accidental deletion, or hardware failure.
What kind of helpdesk support is included?
You receive priority-level support with extended business hours, meaning you’ll experience faster response times and get help when it matters most — not just during standard hours. Critical issues are always escalated appropriately.
Can you manage our user accounts and passwords?
Yes! We take care of user account creation, removal, and access changes across your systems. Whether onboarding a new employee or deactivating a former team member’s access, we handle it promptly and securely.
How does the email security filtering work?
We set up advanced spam and phishing filters that block suspicious attachments, malicious links, spoofing attempts, and bulk spam emails — before they ever hit your inbox. It’s an essential layer of defense for businesses with sensitive communications.
Is this package suitable for businesses in regulated industries?
Absolutely. While specific compliance needs vary (HIPAA, PCI-DSS, etc.), the Better IT Package includes enhanced security practices and documentation support that help businesses in regulated industries meet technical requirements. For advanced compliance management, we recommend the Best IT or All-in-One packages.

Start your better it coverage today!